There is an important unwritten rule in life. Be very very careful with your Monday morning because it is fragile and can affect the rest of your week.
This morning (Monday), I called Time Warner Cable about my internet connection. What kind of stupid is that?! Everyone knows you don’t call your internet provider unless you have time and plans to down a bottle of whiskey right after you hang up. I have neither time nor plans involving whiskey. Dangit! My whole week is ruined.
First of all, I’m pretty sure they give these call center people heroin because they are always enragingly calm. She forced me (notice the blame shift) to say things like “Are you listening?” “This is a band-aid not a solution” “I’ve tried this a hundred times already” “Why do you hate me?” “I am going to terminate my contract, I have 30 days you know” and “I give up. You win.”
Monday is the worst day to start off with a steaming cup of defeat and two lumps of frustration. It can only be a harbinger of destruction. What is to become of this week now? If a woman gives birth and the baby looks at her and says “I’m going to eat your brain” before its head spins around, what is to become of that mother child relationship? Is it not doomed? Aye, it is.
My week is doomed. The next four posts will surely relate tales of horror, massacre, annihilation and devastation. Prepare and beware.
i have been one of the TWC ppl on the other end of the phone – answering the calls. we really are NOT calm…we just have to act/sound like it so we don’t get fired. lol and no heroin. at least, none that i knew of.
Thanks for the behind-the-scenes insight. Really? No heroin? Hmmm. Definitely no coffee though.
Also, I must sheepishly add that her reboot worked and I haven’t had a problem since!!! I don’t get it. Now I think she’s magic.